Nextvisit Support

Help articles for clinicians and practice admins using Nextvisit.

Search for an article above, or browse a collection in the sidebar.

Collections

  • Getting started — what Nextvisit is, the home dashboard, device setup, consent, recording quality, and session timeouts.
  • Notes and AI — live recording, AriaMD, templates, AI settings, Peer Review, version history, and the Context area.
  • Patient charts — medications, documents, the AI Timeline, tags, analytics, and service locations.
  • EHR and integrations — Epic, Practice Fusion, Athena, API keys, and the MCP server.
  • Workspace and billing — settings, profile, activity log, usage and credits, plans, billing, insurance coding, and referrals.
  • Security and data — HIPAA, BAA, audio retention, and how we protect PHI.
  • Troubleshooting — what to do when something looks wrong.

Can't find what you're looking for? Click Open support chat, or Message us at the end of an article. The chat searches this help center and can bring in a person from the team when it can't help on its own.

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