Recording and telehealth

Record High-Quality Sessions

Mic placement, session length, what to say aloud, and how to correct medication names after the visit.

Set up your audio

  • Use a microphone positioned close enough to clearly capture both you and your patient.

  • Avoid background noise when possible. Quiet environments produce better results.

Clinician and patient speaking toward a microphone, with reminders to reduce noise and test audio
Illustration of microphone placement for a clinical conversation.

Record the right length

  • Sessions can be as short as 30 seconds or up to an hour.

  • Record the full clinical conversation, especially the parts that matter for documentation.

Include key clinical details

  • Say the patient’s name, presenting concern, diagnosis or condition, treatment plan, and any medications if you haven’t already set up a patient profile or context.

  • Include any relevant follow-up instructions during the conversation.

Medication names

  • The AI may misinterpret drug names in the raw transcript.

  • You can review and correct these post-session in your timeline or notes view.

The system filters small talk and background interruptions. Focus on the clinical conversation.

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